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Client Testimonials:

Reviewed by Matt from Kenosha,WI on 09/08/2015

Exceptional service - my vacation was perfect

We had been looking at Disney vacations for some time. After dealing with other 'non-responsive' agents at different companies - we found Jillian. She was super quick to respond to my initial inquiry, and had me fully quoted and ready to go within days. After initial booking, she was able to modify my reservation as she had found a cheaper package. Jillian completely handled all our fast pass bookings - which required her to be online late in the evening. This was no small feat given our vacation was eight days for five people. We gave her minimal criteria (rough estimates as to what parks we thought we were going to be at), and she filled our days perfectly - suggesting rides/dining experiences that were "must do's". Her communication was frequent leading up to the trip. She frequently checked in and offered reminders/suggestions as we approached the travel date. We had minor questions during the trip itself - and she investigated and responded quickly - offering direction/resolution. We received emails during our vacation with reminders/warnings (Florida weather is the only thing that she couldn't control) which we found helpful. Very soon after our vacation we received a 'check in' email - inquiring how our trip went, and if the overall experience met our expectations (it far exceeded). Disney is an all immersive experience - but Jillian’s assistance helped make it even more so. We really didn't have to think at all during our vacation - everything that we could have wanted was already planned for. I would, without a shadow of a doubt, book with Jillian again. It was clear throughout the whole process that she cared about my experience - as though it was her own vacation. She made things absolutely perfect.

Month/Year this agent arranged your trip: August 2015

Would you recommend this agent to a friend? Yes

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Reviewed by Cathy from Racine, WI on 08/18/2015

Jillian took care of all the "work" and we enjoyed all the FUN!

Jillian shared so many informational 'tips' in navigating the world of Disney which made our vacation that much more enjoyable! MagicBands - 'synced' to everything! "FastPass" - we wouldn't have experienced all we did without it! (AND after your daily three, you can get more through the kiosks!) Food Plan - great deal, more than enough to eat, easy with MagicBands and saved us SO much $$! Initial meeting with her she suggested purchasing Disney Gift Cards at Sam's Club to pay for ALL Disney. This was another fabulous tip which saved us more $$! She was also available anytime and responded quickly to all of our questions and concerns. "Mousekeeping Tips' were also fun and I've shared that with friends that will be experiencing Disney in November. We can't wait to do this again!! Thank you! Thank you! Thank you!

Month/Year this agent arranged your trip: March 2015

Would you recommend this agent to a friend? Yes
2 people liked this comment.


Reviewed by Nikki from Racine, WI on 08/18/2015

Willing and able to answer all of our questions

Jillian gave us a bunch of advice on making our trip a wonderful one. The tips and tricks of a seasoned professional, things we would have never known or thought of. She followed up with us prior to our trip to make sure we had everything we needed and signed up for the things we needed to (precheck on flight, link magic bands etc).

Month/Year this agent arranged your trip: August 2015

Would you recommend this agent to a friend? Yes
1 people liked this comment.

Reviewed by Phil from Chicago, Illinois on 05/27/2015

great service

Jillian was very easy and helpful to work with.
Month/Year this agent arranged your trip: May 2015

Would you recommend this agent to a friend? Yes
2 people liked this comment.


Reviewed by Jackson Family from Zion, IL on 05/18/2015

Best agent ever = Best trip ever!

There aren't enough words to explain how incredibly helpful, responsive and knowledgeable Jill is. She took all the stress out of planning our trip to Disneyland and LEGOLAND, answering all my questions, researching what she needed to quickly and continually reassuring me that it was all going to be great when I began second guessing my decision not to book extra things like shows and character dinners. Our trip was seamless, from start to finish. Our boys had the time of their lives and I'm already planning when we can go back. When we do it will definitely be with Jill planning it all again!

Month/Year this agent arranged your trip: May 2015

Would you recommend this agent to a friend? Yes
4 people liked this comment.

 

Reviewed by Sweet D from Milwaukee, WI on 04/08/2015

Let her plan your next trip!

Jillian has helped me book a vacation to Vegas last October and my honeymoon to Jamaica this past March. She made the process easy and did all the work of booking it for us! I would highly recommend her for your next trip.

Month/Year this agent arranged your trip: March 2015

Would you recommend this agent to a friend? Yes

2 people liked this comment.

 

Reviewed by KDK1978 from Green Bay, WI on 04/07/2015

Above and beyond! True passion for her work!!

I contacted Jillian to help plan a first Disney trip with my mom and two preschoolers. We had a lot of special requests (dining suggestions for vegetarians, wanting several stops at different places on the trip to Florida, etc). She found us a nice affordable beachfront hotel in a relaxed, non touristy area which was just what we wanted. As for Disney, she was extremely helpful when it came to FastPass and the little ins and outs we would have never otherwise known. It took so much of the planning stress off of us! Our trip went smoothly and we were very happy with accommodations. We were also thankful that she found us a discount that came up right after our booking and was able to apply it for us. Would definitely contact again for future travel needs :) By Disney planning standards, we were pretty last minute (only about 1.5 mo planning time) which makes what she accomplished for us that much more special. Thanks again!

Month/Year this agent arranged your trip: October 2014

Would you recommend this agent to a friend? Yes

3 people liked this comment.

 

Reviewed by Pete from Wisconsin on 04/07/2015

One great Travel Agent!

The two trips Jillian has booked for us were very affordable, she found the best deals and handled every question we had with professionalism. I will continue to use Jillian for all trips in the future.

Month/Year this agent arranged your trip: July 2014

Would you recommend this agent to a friend? Yes

2 people liked this comment.

Reviewed by Jeanie from Racine,wi on 04/06/2015

still planning a trip if a lifetime

Can't wait to go on the trip!

Month/Year this agent arranged your trip: November 2015

Would you recommend this agent to a friend? Yes

2 people liked this comment

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